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A common theme on Manufacturing Revival has always been Lean concepts and their implementation. Today we bring you a guest who has unique perspective on how to better utilize the concepts that continue to drive the Lean movement. We welcome to the show Kevin Duggan, Founder of the Institute for Operational Excellence and President of Duggan Associates. The Institute for Operational Excellence is an educational center for organizations and individuals interested in learning how to evolve a lean enterprise into one that can achieve and sustain operational excellence. They are able to offer training to all size businesses in nearly any industry.

Duggan Associates works in conjunction with The Institute for Operational Excellence to help implement the Lean principles with a hands-on approach. Their mission is to help their client’s employees see the flow of value that they add to the customer, and be aware of how that flow may be affected.

SHOW NOTES AND HIGHLIGHTS:

1. Kevin shares with us his background and the unique skill set that led him to found the Institute for Operational Excellence.
2. We hear how the Institute for Operational Excellence educates about using lean concepts to obtain operational excellence.
3. Hear all about Hypertherm and why Kevin believes they should be the standard for all American Manufacturers.
4. Teaching operational excellence within a large organization.
5. How can we better educate organizations to achieve operational excellence.
6. Is one answer or ten answers better?
7. Operational excellence needs to live in corporate culture.
8. Learn more about Kevin’s book: “Design for Operational Excellence: A Breakthrough Strategy for Business Growth”

The stories that Kevin shares throughout this fascinating discussion can not be summarized above. If you want real life examples of how to improve your business and find excellence in everything you do, then be sure not to miss this great episode of Manufacturing Revival Radio.

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Excited to welcome Jim Logue, the President of Therm-Omega-Tech, Inc., to the show.

[from their website] As a world leader in the design and manufacture of self-actuating temperature control valves for more than 25 years. We serve a multitude of industries and, as a result, our valves create solutions for a wide gamut of applications. Therm-Omega-Tech, Inc. has been the standard for the rail industry for over 25 years protecting billions of dollars of equipment every year.

SHOW NOTES + HIGHLIGHTS:

1. Jim, a former CPA by trade, ended up President of a manufacturer. He discusses the transition into that role, and makes the case that any good business person can thrive in manufacturing!

2. Jim, and Therm-Omega-Tech, is a big advocate of lean manufacturing, and he discusses their lean journey.

3. Founded to serve the North American railroad market, Therm has recently transitioned into industrial. Jim discusses this evolution, and the strategy behind it. There is strength in diversifying your product lines, including getting into the OEM market.

4. Despite being a traditional manufacturing, serving some established markets, they are evolving their go-to-market strategy to keep up with the modern age of sales and marketing.

5. Jim goes deeper on lean manufacturing, indicating that it is less about cutting waste, and more about culture. And you won’t believe how it has increased revenues…

6. Jim talks about the resurgence of American manufacturing, and what Therm did to buck the trends and thrive through the economic downtown.

7. 95% of the material produced by Therm is made on-site in their plant. Jim discusses why this is so, and why this is important to the future growth of the company.

8. Jim talks about the struggle to find talent to fill jobs with the right skills and knowledge, and what they do to train members of their team…including implementing a significant internship program.

9. You can learn more about Therm-Omega-Tech here.

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To be notified by email when a new show featuring a cool, hip manufacturer (like the one above) is published, join our mailing list here!

Or subscribe to our show in iTunes here. If you enjoyed the show, please leave a comment and a positive customer rating too. Much appreciated!

Thanks for listening!